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FAQs
ISO Certification FAQ: Your Questions Answered
Can we use ISO certification from a non-UKAS accredited certification body?
Yes. There is no UK law or ISO requirement that says ISO certification must be issued by a UKAS-accredited certification body. ISO standards are voluntary frameworks, and certification can be provided by any competent, independent third party—as long as they don’t falsely claim UKAS accreditation. NDC Certification Bureau operates legally and transparently, offering ISO certification based on internationally accepted auditing practices.
What is the difference between UKAS and Conformity Assessment Body (CAB) certification?
UKAS-accredited certification means that the certification body has been officially assessed and approved by the UK’s National Accreditation Body (UKAS). Non-UKAS certification, like a conformity assessment body (CAB) like NDC, still follows ISO/IEC 17021 auditing principles, but without UKAS oversight. Both demonstrate conformity to ISO standards, but only UKAS certification carries formal national accreditation. Many organisations choose non-UKAS certification to reduce cost, time, and bureaucracy—especially for non-safety-critical industries.
Do ISO standards require UKAS-accredited certification?
“ISO does not perform certification… Accreditation is not an obligation.” This means you are free to choose how to demonstrate your conformity with ISO standards—including working with NDC Certification Bureau.
When would I need UKAS certification?
- A regulatory body mandates it (e.g. medical, construction, aerospace)
- A specific customer contract or tender demands UKAS-accredited certification In all other cases—especially for internal improvement, supply chain trust, or general business credibility—non-UKAS certification is a valid and effective alternative.
Can I hold both UKAS and non-UKAS Conformity of Assessment certification?
- Keep ISO 9001 certified through a UKAS-accredited provider (if required by customers)
- Use NDC to certify to ISO 14001, ISO 45001, or ISO 27001 via independent third-party audit This approach saves time and cost while ensuring compliance across multiple standards.
Will clients or customers accept non-UKAS certification?
- Issued by a reputable body like NDC with experienced auditors
- Supported by solid evidence (audit reports, certificates, internal systems) We help you build credibility by providing clear, transparent audit trails and reporting that demonstrate you meet the ISO requirements. Many buyers (including NHS Trusts, local authorities, and SMEs) accept non-UKAS certification as long as it is backed by competent third-party evidence.
Why are businesses switching from UKAS to conformity of assessment like NDC?
- Lower cost and admin burden (up to 60% internal resource savings)
- Flexible audit scheduling and support
- Faster certification process
- Modern digital tools via our ISOComply365 platform and AI audit assistants
- Friendly, expert-led audits focused on improvement, not red tape
How does NDC ensure quality and impartiality without UKAS?
- NDC follows ISO/IEC 17021 principles for management system auditing, including:
- Independent, qualified auditors
- Documented audit methodology
- Robust internal review and certification process We also use AI-enhanced auditing tools and maintain clear boundaries between auditing, training, and consultancy services—ensuring impartial and credible results.
Will I be able to say I’m ISO certified if I use a conformity assessment body (CAB)?
Yes. If you successfully complete our third-party audit and meet the requirements of the standard (e.g. ISO 9001, 27001, etc.), you will receive a formal certificate of conformity issued by NDC Certification Bureau. You may state that your organisation is certified to the relevant ISO standard, provided it’s clear who issued the certification (i.e. NDC, not UKAS).
How do I switch my certification to NDC?
- Switching is simple. We’ll guide you through:
- Reviewing your current certification and expiry
- Planning your next audit cycle with us
- Migrating audit records into ISOComply365
- Issuing a new certificate after successful audit We also provide one-to-one onboarding, digital tools, and audit scheduling support to make the transition seamless.
Still have questions?
Our team is here to help. Contact us to speak with an ISO certification advisor or schedule a free consultation.
